Ticketmaster responds to fury over ticket prices

The director of Ticketmaster Mexico explains why tickets for massive events cost so much and clarifies who sets the prices.

Who sets the price for your concert ticket? The answer will surprise you

The outrage on networks is palpable. People who dream of seeing their favorite artists, like Bruno Mars or BTS, come across prices that exceed 17 thousand pesos. The anger is immediate and the accusing finger almost always points to the same place: the ticket booth.

But Alex Ordaz, director of Ticketmaster México, has an explanation that changes the script. In an interview with EL UNIVERSAL, he dismantles the public’s favorite theory.

“Normally, the cost is decided by the artists based on how they will tour around the world. Ticketmaster facilitates the sale, but does not set the final prices,”

There it is. According to Ordaz, the real casting to set the rate is done by the stars and their teams. It is a global decision, not a local one. Ticketmaster would be, in this work, the stagehand who sets up the stage for the sale, not the producer who decides how much the performance costs.

RelatedTicketmaster defends itself after chaos over BTS tickets

The eternal debate of the ‘service charge’

Then there’s that other classic that makes us frown: the service charge. That extra amount that is added to the base price and that many see as a simple abusive ‘tax’.

Ordaz defends its necessity with an operational argument. That money, he says, is what keeps the machinery alive.

“These charges allow us to keep the entire ticketing platform running properly and ensure that large concerts can be handled without problems,”

Translation: without that extra, the servers would crash in the digital stampede for tickets to massive events. It’s the (literal) price of having a system that doesn’t crash when we all try to buy at the same time.

The manager was clear on another painful point: high demand. He acknowledged that it is impossible to guarantee a ticket for everyone.

“While I cannot guarantee that everyone will be able to purchase a ticket, I can assure that those who purchase it from us will enter the event,”

An unconsoling ending for those who are left out, but a promise of security for those who do manage to pass through the digital box office. The function always has limited seats. The drama is who gets one.

Three minors arrested for murder of Didi driver in Mexicali

Three teenagers were arrested for the murder of a Didi driver in Mexicali.

Case details

The State Attorney General’s Office (FGE) of Baja California reported the arrest of three minors as allegedly responsible for the homicide of a Didi platform driver in Mexicali. The events occurred on July 9.

According to the official statement, a 16-year-old teenager requested the transportation service to move from the Villaverde subdivision to the Satélite neighborhood. During the journey, his 15-year-old brother and another 13-year-old teenager also boarded.

On the way, the driver was attacked with a firearm. He received a blow to the head that caused his death. The alleged perpetrators moved the body to the vicinity of the Villas del Colorado subdivision, where they set it on fire to hide the evidence.

Subsequently, they fled aboard the victim’s vehicle. Hours later, state agents located and intercepted the car near the Conjunto Urbano Universitario neighborhood.

Legal actions and evidence

The attorney general, María Elena Andrade Ramírez, reported that the young people face charges of homicide qualified with treachery and advantage, vehicle theft, and crimes related to the burial and exhumation of corpses.

The victim was a retired military man who worked as a driver to generate income. According to the prosecutor, “the motive for the crime is the theft of the vehicle,” and it is being investigated whether the weapon used is linked to other crimes.

One of the key elements is a video recorded by the minors themselves with a cell phone, which documents the events. The Prosecutor’s Office considers it compelling evidence.

The National Law of the Comprehensive Criminal Justice System for Adolescents will be applied to adolescents. The maximum sentences range from three to five years, depending on the age and participation of each person.

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FGR was unaware that Los Chapitos pilot took Zambada to the US

FGR discovered ten months later that the Los Chapitos pilot transferred Zambada to the United States.

The Attorney General’s Office (FGR) confirmed that it did not know that Mauro Alberto Núñez Ojeda, alias “El Jando”, was the pilot who transported Ismael Zambada García to the United States after being taken by one of the sons of Joaquín “El Chapo” Guzmán.

In an information card, the institution detailed that just in June 2025, prosecutor Ernestina Godoy Ramos and her team found evidence that the detainee’s voice and fingerprints matched those of the pilot who on June 26, 2024 transported the founder of the Sinaloa Cartel and Joaquín Guzmán López from Culiacán, Sinaloa, to New Mexico.

The discovery occurred ten months after “El Jando” was handed over to US authorities along with 25 other members of organized crime, according to the same card released this Wednesday.

Detention and concealment

Núñez Ojeda was arrested in February 2025 in Jesús María, Culiacán, after an armed group traveling in an armored vehicle attacked Army and National Guard personnel. In the confrontation, one soldier died and five were injured.

When presented before the FGR, the pilot identified himself with another name. “The expert tests subsequently carried out by the Prosecutor’s Office established his true identity,” the institution noted. He was linked to proceedings for various crimes and considered a high-level member of the Sinaloa Cartel, with a risk to national security.

In August 2025, “El Jando” was handed over to the United States along with 25 other highly dangerous criminals, based on the National Security Law.

Open investigations

The FGR assured that the delivery does not extinguish the investigations. “It preserves the recordings, expert reports, interviews and other data included in the investigation folders and can request new proceedings through the legal assistance mechanisms between both countries,” he indicated.

The case shows the delays in coordination between Mexican and US agencies to identify key figures of organized crime.

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Sheinbaum presents law against femicide with sentences of up to 70 years

Initiative seeks to standardize femicide investigations throughout the country.

President Claudia Sheinbaum presented the General Law to Prevent, Investigate, Punish and Repair the Harm caused by the Crime of Femicide. The objective: zero impunity and a uniform investigation in all prosecutors’ offices in the country.

Details of the initiative

In her morning conference on July 15 at the National Palace, Sheinbaum stressed that this crime represents the worst form of discrimination and violence against women.

“The worst crime of violence against women… is death, feminicide, which means depriving a woman of her life for the sole reason of being a woman. It is a hate crime.”

He acknowledged that in some prosecutor’s offices it is still classified as suicide when the evidence points to a direct family member. The law seeks to avoid this misclassification and guarantee that all prosecutors’ offices work to the same standard.

Luisa María Alcalde, legal advisor to the Presidency, explained that the criminal type is homologated: “the person who deprives a woman of her life for reasons of gender commits the crime of feminicide.” 10 gender reasons are established, including signs of sexual violence, antecedents of violence and contexts of power asymmetry.

The penalty will be 50 to 70 years in prison throughout the country, with 19 aggravating circumstances that include when the victim is a child, adolescent, elderly, pregnant, disabled, journalist or human rights defender. The loss of inheritance rights, guardianship and parental authority is also contemplated, as well as dismissal and disqualification for public servants.

Sanctions and protocols

Maribel Bojorges Beltrán, head of the Special Prosecutor’s Office for Crimes of Violence against Women, indicated that the initiative establishes approved protocols with a gender perspective, reinforced due diligence and preservation of evidence. The specialized prosecutor’s offices must intervene in all stages of the criminal process.

Ingrid Gómez Saracibar, undersecretary of the Right to a Life Free of Violence, highlighted that the law guarantees victims access to truth, justice and emergency medical and psychological care. The comprehensive reparation of the damage will be transformative, adequate and rapid, with emphasis on the daughters and sons of the victims.

The initiative will be sent to Congress for discussion and approval.

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