Failures on Instagram affect users in Mexico
This Wednesday morning, Instagram users reported problems accessing the social network. The most common difficulties: the feed did not load, direct messages were not sent or received, and in some cases it was not possible to log in. The incident was replicated both in Mexican territory and in other nations.
According to Downdetector, the first reports in Mexico began around 6:00 a.m. The peak of complaints was recorded at 8:45, with 280 reports. The platform, which collects incidents reported by users themselves, showed an unusual increase during that period.
The figures from the reports
Downdetector monitoring indicates that 62% of complaints refer to failures in the mobile application. 28% are due to connection problems with the server, while 7% report difficulties loading the feed. Among the recurring comments are also direct messages that do not appear or cannot be sent, a situation that users from various regions reported.
The cities with the highest concentration of reports were Mexico City, Monterrey, Guadalajara, Querétaro and Ensenada. So far, Meta has not officially communicated the cause of the failures. In these types of incidents, the platform usually restores its services without the need for user intervention.




