This month, Banco del Bienestar enabled electronic transfers through the Interbank Electronic Payment System (SPEI) from its mobile application, according to user reports.
The function allows you to send up to 1,500 pesos per operation, only with the CLABE and the name of the beneficiary. The measure responds to the government’s strategy to reduce the use of cash among beneficiaries of social programs.
New and pending features
To access transfers, users must re-register their card details and personal information in the app. The Mobile Money (DiMo) and Digital Collection (CoDi) services are not yet operational, although they appear in the interface with the legend “coming soon.”
In March, President Claudia Sheinbaum announced the strengthening of the Bank’s digital services, including the expansion of electronic payment at gas stations and booths.
Challenges with older adults
The general director of Banco del Bienestar, Víctor Manuel Lamoyi, explained that older adults are the group that withdraws the most cash when collecting their pension.
“The trend we have seen is that beneficiaries leave their money in the bank for more and more time and use it less in cash. Young scholarship recipients have greater digital transactions and pay more with cards. Older adults, due to the same dynamic, withdraw their money more,” he declared in March.
Lamoyi added that the institution reinforces actions to encourage savings and the use of cards instead of cash.




