Did you lose your luggage? The airline must pay you this

Know the compensation amounts for lost or damaged luggage on national and international flights.

Compensation for lost luggage

If you lose your carry-on luggage on a domestic flight, the airline must pay you 6,759 pesos, equivalent to 80 UMA. For checked luggage, the compensation increases to 12,673 pesos (150 UMA). This is established by the Federal Consumer Protection Agency (Profeco).

Each checked bag must have a check with two parts: one for the passenger and another attached to the luggage. This avoids confusion and facilitates complaints.

RelatedYour rights when airlines ruin your travel plans

On domestic flights, you can check in between 15 and 25 kilos free of charge, depending on the aircraft. In addition, you carry up to two hand pieces that together do not exceed 10 kilos. The maximum dimensions are 55 cm long, 40 wide and 25 high.

If your luggage exceeds these limits, the airline may charge extra, as long as there is space. It also offers reduced rates to those traveling without suitcases.

For international flights, the rules depend on the corresponding treaty.

Where to claim

Profeco has modules at the Mexico City International Airport. They operate from Monday to Sunday from 7:30 a.m. to 8:30 p.m.; on holidays, from 8:00 a.m. to 8:00 p.m. You can also call the Consumer Telephone: 55 6887 22 or 01 800 468 8722.

Knowing your rights helps you demand fair compensation in the event of loss or damage.

Four young Tlaxcalans missing in Veracruz are rescued

Joint operation manages to locate the victims of a false job offer alive.

The rescue operation

Four young people from Tlaxcala, reported missing after responding to a job offer, were located alive in the municipality of Acultzingo, Veracruz. The search activated a joint operation involving state police, the Mexican Army and the National Guard.

The group’s last known location was a point in Acultzingo. They were traveling in a white pickup truck, accompanied by a gray vehicle. They lost communication with their families when they were on their way to work, which triggered the complaint and its spread on social networks.

An anonymous call allowed authorities to locate the exact location. Elements of the State Police, National Guard, Municipal Police and Civil Protection of Acultzingo moved to the scene and found the young people, who were placed under protection.

Return to Tlaxcala

The four rescued received care in the Acultzingo Municipal DIF System. The authorities confirmed that they were in good health. Subsequently, the necessary steps were taken to facilitate his return to the state of Tlaxcala.

No arrests or clashes were reported during the operation. Investigations continue to clarify the facts and find those responsible for the false job offer that led to the disappearance.

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Mazatlán removes eight cubic meters of garbage during a cleaning day

Eight cubic meters of waste collected in the 41st edition of the program.

Cleaning day in Mazatlán

CULIACÁN, Sin.— Eight cubic meters of garbage, debris and branches were removed in a new day of cleaning beaches, parks and streets in the port of Mazatlán. The equivalent of 160 bags of waste left a renewed face in an area with a high tourist flow.

The 41st edition of the “Mazatlán I love you clean” program brought together municipal officials, hotel employees and volunteer environmentalists. The Beach Administrator was in charge of the coastal strip of Paseo de Olas Altas, where she collected forty bags to improve environmental conditions.

In the Villa Galaxia subdivision, staff from Public Services and the Drinking Water Board accumulated 120 sacks with disused furniture, leaves, debris and garbage. In addition, parks were cleaned, water leaks were repaired, and service modules were installed to quickly resolve neighborhood complaints.

The initiative not only seeks to improve the image of the port, but also to encourage citizen participation in environmental actions that benefit the community and tourists who visit Mazatlán.

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PRI urges to reinforce prevention in the face of intense rains

PRI senators ask to reinforce warning and preparation for the heavy rain season.

Call from the PRI due to risks of heavy rains

PRI senators requested to strengthen prevention, monitoring and dissemination of early warning actions to face possible emergencies due to heavy rains. The request arises after the failures of federal Civil Protection during Hurricane Otis in Acapulco, where the population and tourists were not adequately alerted.

The point of agreement, published in the Gazette of July 22, is based on forecasts from the National Meteorological Service (SMN) of Conagua. For the next few days, the interaction of the Mexican monsoon, low pressure channels, humidity from the Pacific, Gulf of Mexico and Caribbean Sea is expected, in addition to the possible development of cyclonic systems.

These conditions, they warn, will favor intense rains with electric shocks, gusts of wind and high waves. The risk includes urban flooding, overflowing of rivers and streams, landslides in mountainous areas, severe flooding, falling trees and interruptions in communication routes.

Concrete actions requested

The PRI group requests that the National Civil Protection Coordination (CNPC), together with state and municipal authorities with heavy rain forecast, reinforce the identification of vulnerable areas, cleaning of channels, sewers and drainage systems. They also request to enable temporary shelters when necessary and disseminate self-protection measures.

In addition, they propose that the Ministry of Infrastructure, Communications and Transportation intensify the supervision and preventive maintenance of highways, bridges and federal roads susceptible to damage due to rain, floods, landslides or landslides.

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